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Each card is individually designed and printed based on your own personalisation, so every customer can make their card truly their own! This means that we make all cards to order, but we do our best to get orders out within 1-2 working days. Orders are dispatched via Royal Mail First Class Post, so have an estimated 1-3 working days delivery time. Once your order leaves us here, it's in the hands of Royal Mail and we cannot guarantee an exact delivery date on First Class Post.

As we make everything from scratch, designed and printed for you, we do not accept returns or exchanges, so please check your personalisation is accurate before checking out. If you do have a problem, please contact us on hello@rubywren.com and we'll do our best to ensure you're completely happy!